Course Overview:

Welcome to the Communication & Presentation Skills course! This hands-on course is designed to enhance your verbal and non-verbal communication skills, empowering you to build stronger relationships and establish trust. You will also learn the art of preparing and delivering engaging presentations. Effective communication and presentation skills are vital for success in today’s business landscape, as they enable you to effectively convey ideas and feelings, connect with others, and leave a lasting impact.

Course Description:

In this course, you will:

• Engage in a dynamic learning experience
• Acquire necessary tools to improve communication skills
• Combination of theory, practical exercises, and interactive discussions
• Learn to communicate with a clear purpose
• Learn to read body language
• Learn to actively listen
• Learn to deliver captivating presentations
• Explore techniques to establish trust and create open channels of communication
• Possess the skills to effectively convey ideas
• Connect with others in personal and professional settings.

By the end of the course, you will possess the skills to effectively convey your ideas and connect with others in both personal and professional settings.

Course Objectives:

Upon successful completion of this course, you will be able to:

• Communicate with clarity and purpose, enhancing your overall effectiveness.
• Create trust and establish open and honest communication channels.
• Develop rapport with others to foster positive relationships.
• Interpret and understand body language cues to better comprehend others’ messages.
• Practice active listening techniques to improve understanding and collaboration.
• Prepare and deliver engaging and interactive presentations that captivate your audience.

Course Content and Topics:

This online course employs a combination of instructional methods to facilitate your learning experience. This course is designed to be comprehensive yet concise, allowing you to master communication and presentation skills within a reasonable timeframe. Throughout this period, you will engage in various hands-on exercises and interactive activities to reinforce your learning.

Topic 1: Communicate With A Clear Purpose

• The importance of communication in relationship building.
• Strategies for speaking with purpose.
• Effective communication practices, including feedback and value addition.

Topic 2: Effective Communication

• Understanding the complexity of communication.
• Overcoming communication barriers and interference.
• Recognizing and adapting to different communication preferences and styles.

Topic 3: Establishing Trust

• Components and benefits of credibility and trust.
• Techniques for establishing and repairing trust in professional relationships.

Topic 4: Body Language

• Exploring the significance of non-verbal communication.
• Interpreting body language cues for improved understanding.

Topic 5: Active Listening

• Distinguishing between hearing and active listening.
• Overcoming challenges and improving listening skills.
• Dealing with difficult conversations and managing anger.

Topic 6: Presentation Skills

• Crafting and delivering impactful presentations.
• Techniques for voice modulation, speech improvement, and creative visualization.

Topic 7: The Presentation Itself

• Strategies for engaging the audience from start to finish.
• Handling questions, including situations where the answer is unknown.
• Closing the presentation effectively.

To ensure an engaging and effective learning experience, this course employs a variety of

teaching methods, including:

• Lectures to deliver foundational knowledge and concepts.
• Role-playing activities to simulate real-life communication scenarios.
• Interactive quizzes for self-assessment and reinforcement.
• Hands-on exercises to practice and apply the skills learned.
• Question and answer sessions to clarify doubts and deepen understanding.

Course Duration – (2-3 hours)

Learning Outcomes:

By the end of this course, you will have:

• Developed enhanced verbal and non-verbal communication skills.
• Acquired the ability to establish trust and build strong relationships.
• Gained proficiency in reading and interpreting body language.
• Mastered active listening techniques for effective collaboration.
• Gained confidence in preparing and delivering engaging presentations.
• Improved personal and professional relationships through effective communication.